From April 2021, rents for all our customers will increase by 2%, the lowest annual rise since 2017. This will mean an increase of £6.78 a month or £1.56 a week on average, and is in line with annual increases planned by similar sized housing associations across Scotland. Our annual rent review process follows guidance from the Scottish Housing Regulator and balances affordability with our ability to deliver a range of services and maintain everyone’s homes. In the review we measured affordability and found that it improved overall across our portfolio with a 2% increase.
Rent is our main source of income and pays for maintenance, repairs and housing management. Income from rents has allowed us to keep essential services running throughout the current challenges of the pandemic and meet the increased demand for emergency repairs whilst keeping you and our colleagues safe as a priority.
In the financial year 2021-2022, we will invest £9.73 million to improve the quality and energy efficiency of existing properties, and to provide much needed new homes.
Please visit here for more information on the rent review, and to see answers to frequently asked questions, please visit here. Information on the help and support available if you are in financial difficulty is available here.