We understand there are times when you might struggle financially, and it can be a worrying and stressful time for you and your family. We want to support you as much as we can during this difficult time.

We are committed to helping support our customers as much as we can during these stressful times. If you’re worried about your finances, the links below to StepChange can help you and your family get the support you need.

The Trussell Trust – Food bank

The Trussell Trust supports a nationwide network of food banks and provides emergency food and support to people who need it.


We often link to other websites, but we can't be responsible for their content.

Community Projects

We have launched a range of projects for our customers that offer employment support, digital training and wellbeing.

Useful links

Advice Local

Find help with benefits, work, money, housing problems and more.

Universal Credit

Your quick reference guide to regulations, guidance and case law.

Get help

If you're still unsure, get help and advice from our Financial Inclusion Team

Tel: 0131 657 0600

Email: financialinclusion@castlerockedinvar.co.uk